Shipping policy

Adhah Jewels 

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Within India

  • We offer free standard shipping across India on all prepaid orders.

  • Standard delivery time: 4–7 business days depending on location.

  • Remote areas may take additional time.

  • All orders are shipped through trusted courier partners such as Delhivery, Bluedart, or DTDC.

International Shipping

  • International shipping is available to select countries.

  • Shipping charges are calculated at checkout based on destination.

  • Delivery time: 7–15 business days.

  • Customs duties, taxes, or import fees (if applicable) must be paid by the customer.

Order Tracking

  • Once your order is shipped, you will receive an email/SMS with a tracking number.

  • Tracking updates may take up to 24 hours to reflect.

Delays

  • Delivery delays may occur due to unavoidable circumstances such as weather, courier issues, or high-order volumes.

  • Adhah Jewels is not responsible for delays caused by courier partners.

Shipping Address

  • Please ensure your shipping address is accurate and complete.

  • We are not responsible for lost packages caused by incorrect or incomplete addresses.

Damaged or Missing Packages

  • If your package arrives damaged or is missing items, please contact us within 48 hours with photos/video of the package.

  • We will assist you with a replacement or resolution.

Return Shipping (If Applicable)

  • In case of returns or exchanges, customers may be responsible for return shipping unless the item received is defective or incorrect.